6 methods expertise (and folks) will change in 2022


Know-how change has all the time been about folks. And in 2022, that will likely be more true than ever within the period of hybrid work. I predict the largest tendencies in tech will likely be concerning the new methods wherein we work, join, create, and assist each other—and the way expertise will allow them.

Tech change accelerated in the course of the pandemic, as we shortly tailored to sudden challenges. However this 12 months, I believe we’ll be taking issues to the following degree. That can imply creating digital experiences which might be extra immersive, inclusive, safe, and easy to make use of than ever earlier than.

Listed below are what I imagine would be the most impactful expertise tendencies over the following 12 months.


Think about having dinner with a pal or colleague who’s 10,000 miles away, however seems for all intents and functions to be sitting throughout the desk. Holographic applied sciences could make {that a} actuality. Regardless of all of the speak concerning the unreal metaverse, I imagine folks need an expertise that’s extra actual. And in contrast to a metaverse avatar, hologram applied sciences mission a hyper-real, three-dimensional illustration of you and your dinner associate that transcends geographic limitations.

On the identical time, holograms can remodel collaboration within the enterprise world. A design prototype, for instance, might be seen from all angles by real-time collaborators who seem all-but-physical—even when they’re from totally different continents. I anticipate this development to start driving real-world use circumstances in 2022, whereas giving us a transparent image of what’s to come back in collaboration.

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Complexity is the enemy of progress, particularly with regards to consumer interfaces. As manufacturers and distributors proceed to pile on new capabilities, shoppers can attain a saturation level. So, reasonably than including new options, I anticipate sensible designers to subtract them. At the least so far as we are able to see. As a result of lots of these new options will likely be invisible.

As synthetic intelligence (AI) continues to rework industries and applied sciences in myriad methods, we received’t even have to consider these options, even to change them on. The expertise will simply “know.” Hybrid work is one instance. Our collaboration platforms will seemingly be capable to anticipate our wants in new methods, enabling even smoother, seamless, and intuitive interactions, from anyplace and with anybody—with all the pieces from computerized noise discount to real-time translations.


Right now, many shoppers need the liberty to maneuver from one platform, product, or expertise to a different, with zero friction. So, no firm can innovate in a vacuum. I imagine probably the most profitable tech corporations will perceive this dynamic and construct interoperability into all their choices. As a result of folks will care solely how simply and successfully expertise works, not the place it comes from.

The pandemic highlighted the significance of simplicity and ease of operation. In 2022, I anticipate to see even higher integration throughout a number of platforms, apps, and companies.


Given the mounting complexity of cybersecurity in a multi-cloud world, I see a serious shift from level options to consolidated platforms in 2022. With the sheer variety of safety distributors available in the market, this may significantly simplify safety—in addition to coverage and governance—for a lot of organizations. I additionally anticipate this streamlined, built-in strategy to safety to lift the relevance of the foremost safety platform gamers, together with Cisco (the corporate I work for), Microsoft, Zscaler, Palo Alto Networks, and CrowdStrike.

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The “nice resignation” has pushed residence that individuals need to work in new methods, and the standard 9-5 mannequin won’t ever totally return. That doesn’t simply imply giving folks the choice to work from home a number of days per week. It means creating a piece expertise that’s distinctive—within the workplace, at residence, or in a mountain village on one other continent. To the purpose the place there’s merely no distinction in how or from the place you select to work. As a result of human potential is world, however thus far, at the least, alternative is just not.

In 2022, I anticipate nice collaboration instruments and innovation to proceed to drive the worldwide tradition change that brings us nearer to a great wherein the taking part in subject for alternative world wide is leveled.


In cybersecurity alone, there are almost 500,000 unfilled jobs, and I anticipate that quantity to rise. An apparent answer is to easily practice extra folks for cybersecurity jobs. Meaning making these expertise obtainable to a extra numerous pool of potential expertise.

On-line platforms, just like the Networking Academy we provide at Cisco, are prone to attain many extra folks in ignored and underserved areas. However we are able to additional shut these gaps by simplifying and automating expertise, thereby eliminating many onerous and time-consuming guide duties in safety and IT. AI might want to play an growing position on this evolution, particularly in safety.

On the management entrance, I anticipate to see extra girls executives in expertise in 2022. I’d prefer to see extra folks of colour as nicely, however I concern which will take longer. That mentioned, modifications are forward in 2022, significantly within the methods we work, join, create, and assist each other, and expertise is driving these evolutions.

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Jeetu Patel, EVP and Normal Supervisor, Safety & Collaboration, Cisco